playbooks

How to pitch volume content to a client

Eight seconds of one category's feed. Every clip in it belongs to a content programme that is already running.

Every ad platform now runs on a steady supply of fresh creative, which makes producing at volume easy to argue on paper and hard to sell across a table. A client hears "more content" and reads "a bigger budget for more of what we already have".

The case for volume we have made twice already, once from the cadence side and once from the media-spend side. This post is about getting a client to buy it.

This is a structure for that conversation, written for the small and mid-sized agency teams who have to have it. It works by never opening on volume. It opens on a number the client is already unhappy about, and volume arrives later as the answer to it.

Open on their numbers

Three colleagues in a bright meeting room. One stands beside a wall screen showing a grid of product photographs, gesturing towards it, while two sit at a pale wood table with open laptops

Ask for read access to the client's ad account before the meeting, or a screenshot if that is easier for them. Three things are worth pulling: how many ad sets are live, how long the creative in each has been running, and the trend in cost per result over the last quarter.

Put that on the first slide with no commentary attached. A client will argue with your proposal. They will not argue with their own account. If the creative in a live ad set has been running for two months while its cost per result climbs, there is a supply hypothesis on the table and you have not had to claim anything yet. A sharp client will point out that the two could be unrelated, and they are right. The pilot is what settles it.

Platform guidance on fatigue signals and refresh cadence is set out in that second post. Take those figures with you if they help, and lead with the client's.

Bring a concept set built in their brand

This is the part that moves a pitch, and the part most agencies skip because it feels like working for free. Build a small set of finished-looking assets in the client's own brand and put them on screen. Not a deck describing what you would make. The thing itself.

Product frame A matte black insulated water bottle with a brushed steel cap, centred on a plain light grey studio background
Training The same bottle on a pale wooden gym floor beside a rolled towel, with a chalked hand reaching for it in low morning light
Trail The same bottle on a mossy granite rock at a forest trailhead in cool overcast light, with water drops on its surface
Morning routine The same bottle on a marble kitchen counter in morning light beside a ceramic coffee cup and a bowl of citrus fruit
Commute The same bottle in a car cup holder with a sunlit desert highway blurred through the windscreen
City carry A hand holding the same bottle up on a city pavement with blurred shopfronts and passers-by behind
One approved product frame and five testable propositions: training, trail, morning routine, commuting and city carry. The set argues that one product can address five moments without commissioning five shoots. Each frame generates in about a minute; choosing the moments, refining the frames and assembling the set is an afternoon.

The raw material is already available. Their listing photography, campaign stills, brand guidelines and the last campaign you ran for them are enough to work from, and a single clean product frame will carry a surprising distance.

Then say what the set cost you to produce. If it took an afternoon, that fact is the argument. It tells the client what their marginal asset will cost once the system is running, and it does so without a single slide about the technology.

Where those assets come from

The concept set only works as a tactic if building one is cheap enough to do speculatively, for a client who has not agreed to anything and might still say no. That economics is what an agency gets from working with us.

Brand encoding happens once, and it can happen before you have been given a single file. Load the client's guidelines, palette, typography and approved reference imagery into a Creative Workflow, and everything afterwards is generated against those rules and passes the same review gates. Their website, their catalogue and their last campaign are usually enough to build a workable first version from.

The set above started as one product frame and a sentence per treatment. Producing the sixth costs about what the second did, which is the property that makes speculative work affordable in the first place. Scaling that to a full campaign matrix is a mostly mechanical step once the workflow exists, and a question for after the client says yes.

When the pitch converts, none of it is thrown away. The workflow you built to win the account is the workflow that produces the account's work, carrying the same brand rules into delivery. The pitch artefact becomes the delivery system.

For a small agency the strategic point is that speculative pitching stops being rationed. When a concept set costs an afternoon, you can work up every name on the new-business list instead of the one account you can afford to lose.

Answer the compliance question before it is asked

The person who kills a volume programme is rarely the marketing lead. It is brand governance or legal, and they will be in the room or reading the deck afterwards.

Bring the review model with you: brand rules, approved claims and disclosure requirements encoded once, signed off once by the people who would otherwise review every asset, with human gates at concept, first outputs and final delivery. We set that model out in Approve the workflow once. An agency that walks in with an answer here is a different proposition from one that promises to work it out later.

Worth saying plainly that this can be governed systematically. A global drinks group encodes its brand directives centrally, and its China team generates market-adapted campaign imagery directly on the platform without routing every asset back through headquarters for approval. The rules travel with the workflow, which is the assurance a governance team is actually asking for.

Your agency sits in the same position as that market team: producing on someone else's brand, against rules you did not write. Saying so out loud tends to help, because it reframes the encoded workflow as the client's control over you rather than a tool you are asking them to trust.

Scope one market at a fixed price

Volume programmes die in procurement when they arrive open-ended. Name one market, one quarter, a defined asset count and a price.

One market also keeps the expansion obvious. The second market is the same campaign adapted rather than a new brief, which makes the follow-on conversation a smaller ask than the first one was.

Name the numbers the pilot will be judged on as well. Two of them are operational: cost per finished asset, and time from brief to live. Both are measurable against what the client pays today, which is uncomfortable and also why the pitch is credible.

The third comes from the client's own objective, and it is the one that decides whether the programme continues. Cost per result, hook retention, click-through rate, how long a creative stays viable, or how many winners the quarter produced. Cost and speed prove the production line works. Only the third says what the added variation bought. A programme that will not state its own success criteria reads as a retainer increase with extra steps.

Reprice before you win

Production has become cheap and clients know it, so a retainer priced per asset or per production hour is the weakest ground to pitch from. Sort the commercial model first.

How an agency's billing lines change Billing moves away from production hours, assets delivered, and revisions and reshoots, towards the workflow build, a programme retainer, and the testing programme. YOU BILLED YOU BILL INSTEAD Production hours Assets delivered Revisions and reshoots The workflow build The programme retainer The testing programme
The work does not disappear. It moves from producing each asset to designing and running the system that produces them.

Encoding a brand into a workflow is real, chargeable work, and it recurs every time the brand evolves, a product line launches or a market is added. Running the testing programme is a standing engagement: deciding what to vary, reading what the results say, retiring what has stopped working. A named asset count is the right instrument for the pilot, where it bounds the client's risk and yours. It is the wrong instrument for what follows. Price an ongoing programme against the workflow, the testing cadence and an agreed production capacity, because a standing monthly asset count is a ceiling you will be held to and a number the client can benchmark against a cheap tool.

There is a growth argument here too. Once production stops being the constraint, the same headcount serves more accounts.

The pitch, in order

The six parts of the pitch, in order One: their numbers, meaning live ad sets, creative age and the cost per result trend. Two: the problem stated as supply. Three: a concept set in their brand, built before they pay. Four: the review model, naming who signs off what and when. Five: one market at a fixed price with a named asset count. Six: the three measures, cost per finished asset, time from brief to live, and one outcome measure taken from the client's objective. THE PITCH, IN ORDER 1 Their numbers Live ad sets, creative age, cost per result 2 The problem, stated as supply One sentence, using their figures 3 A concept set in their brand Built before they pay, with its cost stated 4 The review model Who signs off what, and at which gate 5 One market, fixed price Named asset count, named quarter 6 The three measures Cost, speed, and one client outcome
Six parts, in the order they should arrive. The client's own numbers come before anything you are selling.

Notice what is absent. No slide about which models are used, no explanation of how generation works, no demonstration of the platform. A client is buying a solved problem and a price. Which engine suits which brief is your concern, and keeping it your concern is a good part of what they are paying for.

Where to start

Pick one client whose creative you know well and whose ad account you can see. Pull their numbers, build a concept set in an afternoon, and take a fixed-price pilot on one market into a conversation you already have booked.

Agencies work with us both ways. Our team runs production behind your delivery, or your team runs the Creative Workflows on the platform under your own direction. The client relationship and the creative direction stay with you in either case.

How an engagement runs from brief to client approval, and what stays with the agency at each step, is on our agencies page.

Let's get started

Bring us the client you want to pitch

We build the concept set for your pitch and scope the pilot behind it. You keep the client relationship and the creative direction, and production runs either with our team or with yours on the platform.